Meet our team
The reason for the success of Airport Lettings is down to the quality of the staff that we employ. All members of staff are highly trained individuals who blend together to form a great team and regardless of who you deal with at our company you can be sure of friendly, helpful and professional service.
Terry Farthing
Owner & Managing Director
Terry is proud to have built the company from nothing to what it is today. Calm and logical under pressure, Terry has great people skills, which he puts to use as a first rate negotiator keeping both landlords and tenants happy. He says the secret to the success of the company has been to employ highly talented individuals who have all come together to form an unbeatable team.
Tina Baldwin
Accounts & Office Manager
Tina is our day-to-day financial controller and office manager. She ensures that landlords and maintenance contractors are paid monthly. She also arranges for the deposits to be returned to the tenants after check out. Having an inquisitive nature, down-to-earth approach and positive attitude are her priceless assets.
Oliwia Serba
Accounts Assistant
Oliwia has a degree in Public Administration and is currently taking a conversion course as well as a course for advancing her third language, Russian. Her previous office and airport experience, along with her friendly personality and ‘can-do’ approach have been a remarkable addition to our company. She is working within our Accounts Department, as well as helping out with general administration.
Ann Martinelli
Senior Negotiator
Ann specialises in a house doctor service and is always willing to give free advice to potential landlords regarding the presentation of their property to let and explaining how the presentation affects the property valuation in today's market. She also arranges the preparation of the inventories prior to check in and advises on all standard safety issues that must be met when letting property.
Kasha Nocon
Negotiator (Maternity Leave)
Kasha is an ex-acrobat who is always prepared to go through the hoops, bend over backwards and perform somersaults to insure our customer care is kept to a very high standard. She has worked for several years in the USA and has worked within the airline industry. Kasha speaks several languages and primarily carries out valuations, negotiating, check-in and check-out procedures, accompanied viewings and general administration.
Lucy King
Advertising Clerk & Administrator
Lucy has arrived to our office fresh from college after studying graphics & psychology to A level standard and has become the voice of our company. Her bubbly personality has aided her natural skills to provide great customer service. She is carrying out all the advertising tasks to make sure our properties get the best marketing possible, dealing with tenants' applications through our strict referencing routine, conducting pre-check-out procedures and general office duties, when necessary.
Oya Er Wilkes
Advertising Clerk (Maternity Leave)
Oya, who holds a degree in journalism, worked as a correspondent in various countries for over 6 years, which explains her skills in photography and writing our newsletters and advertising texts. She deals with advertising of our properties, updating our web site and general administration. She is studying part-time for a degree in psychology and we are giving her lots of opportunity for real life case studies at the office!
Petya Kovacheva
General Administrator
Petya is the latest recruit to our team she will mainly be matching tenants to available properties, arranging viewing appointments, dealing with tenants' applications through our strict referencing routine and carrying out the general administration duties. She is multi talented with qualifications in Business Management. Fluent in a number of languages, her hobbies are acting and dancing. Having worked throughout Europe she is certainly proving to be an asset to our company and hopefully a hard act to follow!
Beata Tomasik
Viewings & Check In/Check Out Clerk
Beata is fluent in several languages and is a person of many talents. She has run her own company successfully for a number of years abroad, and her eagerness to learn the ins and outs of letting and property management business, along with her experience with customer care is helping us to ensure our service is kept to a high standard. She is matching tenants to available properties and arranging viewing appointments but most of the time she is out of the office, carrying out accompanied viewings, check-ins and check-outs.
Lucia Ozar
General Administrator
Lucia has been a great asset to our company as she is fluent in several languages. She is married to an airline captain and has many years experience within international airline related businesses. She assists with valuations, matching tenants to available properties, arranging viewing appointments, carrying out accompanied viewings and general administration duties.
Leanna Baldwin
General Administrator
Leanna is a college student, studying law and uniformed services. Represented her county in hockey, she has the fitness for keeping up with the fast pace of our office! Having our Accounts Manager, Tina, as her mother, she has inherited a great deal of common sense and sense of humour. She is working at weekends and as cover, using her enthusiastic personality to provide great customer service.
Elaine Farthing
Inventory Clerk & Administrator
Having worked with BAA for 11 years, Elaine has left her position to help and support Terry in the setting up and running of the business. She has an eye for detail, which is vital in preparing inventories. But she is also always on hand to do whatever is required at the time, from making a cup of tea to liaising with our contractors in an emergency, from general office duties to arranging viewing appointments.
Nigel Spence
Company Secretary & Chartered Accountant
Nigel is a Chartered Accountant and Venture Capitalist who ensures our compliance with all issues relating to corporation tax, filing of accounts, VAT returns and helpful advice, when required.
© Airport Lettings Stansted Ltd.