About us

abaut us

Airport Lettings have been the  leading residential property management and letting specialists to the airline industry in Essex for the last 14 years.

Based at Stansted Airport and Southend Airport, we provide a very high level of customer service and quality affordable accommodation.

We don't offer our landlords or tenants anything else - that's how we help them achieve peace of mind when renting or letting properties.

Our ethos is simple: we only deal with properties and tenants that we could feel comfortable living in or letting to ourselves and our standards are exemplary.

At Airport Lettings we understand how important it is that landlords and tenants have peace of mind when they are letting or renting a property.

Our goal is to provide that peace of mind by offering services that ensure both parties in a rental agreement not only feel secure but also get real value for money.

Meet our team

The reason for the success of Airport Lettings is down to the quality of the staff that we employ. All members of staff are highly trained individuals who blend together to form a great team and regardless of who you deal with at our company you can be sure of friendly, helpful and professional service.


Terry Farthing

Owner and Managing Director

Terry Farthing

Terry is proud to have built the company from nothing to the successful business it is today.  Calm and logical under pressure, Terry has great people skills, which he puts to use as a first rate mediator keeping both landlords and tenants happy. He says “the secret to the success of the company has been to employ highly talented individuals who have all come together to form an unbeatable team.


Oliwia Serba

Financial Controller

Oliwia Serba

Oliwia is our is our day-to-day financial controller and ensures that tenants deposits are registered within the Government recognised scheme. She has a degree in Public Administration. Her previous office and airport experience, along with her friendly personality and 'can-do' approach have been a remarkable addition to our company.

Ann Martinelli

Sales & Lettings Consultant

Ann Martinelli

Ann has been with the Company for over 12 years and is a qualified Assessor with Quality in Tourism, and trained  to assess accommodation for short term holiday rentals. 

Ann specialises in the Buy to Let Market and also gives legal and sales advice to any landlord or investor wishing to sell or purchase a property, possibly with tenant in situ.  

Her hobby is golf when she is permitted to take time off!


Ilona Berowska

Accounts Assistant

Ilona is our acting financial controller whilst Oliwia is on maternity Leave.

She holds a master’s degree in Linguistics and was previously a Head Teacher of English at an International college and was seeking a new challenge.

Her attention to detail and the training from Oliwia and Judyta has ensured a seamless transition of responsibility and is doing a great job whilst Oliwia is on leave.

Lucy Sandford

Advertising & Marketing Manager

Lucy is a bright enthusiastic member of the team. She has a great interest in keeping fit and running. She has a wealth of knowledge in both Sales and Lettings, and as she has a keen eye to detail, she oversees our advertising. Lucy studied Graphic Design which has helped to ensure our advertising is eye catching and showcase's our properties to their full potential. 

Her Enthusiasm is contagious and her customer care skills are exemplary. Her cheery nature and friendly manner always ensure our customers are put at ease, secure in knowledge that we are going the extra mile to help.


Matt Kent -Webster



Matt is a negotiator for the Southend Airport area and has a wealth of local area knowledge and experience in both Lettings and Sales. He has proven to be a great ambassador for our company, helping Ela to build a good portfolio of quality properties and to help meet the increasing demands we have from professional tenants seeking accommodation, within commuting distance of Southend Airport.

His enthusiasm is infectious and his work ethic is a good example of proving, working hard pays off.


Elaine Farthing

Inventory Clerk


Having worked with BAA for 11 years, Elaine has left her position to help and support Terry in the running of the business. She has an eye for detail, which is vital in preparing inventories. She is also always on hand to do whatever is required, from liaising with contractors in an emergency, to general office duties.  

Beata Tomasik


Beata Tomasik

Beata is fluent in several languages which sometimes prove invaluable when negotiating with large companies and airline relocating staff.

Her endless energy and enthusiasm has helped us build a large portfolio of happy customers.

Beata has proven to be outstanding in dealing with crises that can occur; her cheery nature and ability to go the extra mile are an inspiration to us all. 


Roxsane Brown

Lettings Administrator 

Roxsane deals with the initial enquiries matching the right applicant to the right property. As well as conducting viewings, Roxsane ensures that our properties are well maintained and inline with current legislation. 

Previous skills learned in her careers as a trained beautician and receptionist for a major electronics company, have enabled her to deliver an outstanding experience to our customers. 


Judyta Karczmarz

Accounts Assistant

Judyta assists the accounts department to ensure its smooth running and compliance with relevant legislation. She holds a degree in real estate and land management and is fluent in a number of languages.

Working in our busy environment we are very fortunate that she has a great gift of possessing a calming nature which helps her to get things right first time and everytime regardless of what else may be happening around her.  




Ela Piotrowska 

Lettings Administrator       


Ela is our latest recruit at our Southend Branch and ensures the smooth running of all administration, as well as assisting Matthew wherever necessary

Her customer service skills are outstanding and she is proving to be a great ambassador to our company. Her skills have already helped in the expansion of our Southend Branch. 

 She holds a Masters Degree and has travelled the world.                                   


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